Cookies & Privacy
Privacy Policy
7th September 2023
Welcome to WNA Solutions Limited. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and interact with our contact us form. By using our website and submitting information through our contact us form, you consent to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
Your name
Your email address
Your phone number (optional)
Your message or inquiry
Automatically Collected Information
Your IP address
Browser type and version
Operating system
Referring website
Pages visited and the time spent on each page
Date and time of your visit
When you use our website and contact us via our online form, we may collect the following personal information:
We may also collect certain information automatically when you visit our website, such as:
This information helps us improve our website and understand how visitors use it.
Use of Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide customer support
To improve our website and services
To monitor and analyze website usage and trends
To comply with legal obligations
Sharing Your Information
We may share your personal information with the following third parties:
Service providers who help us operate and maintain our website
Legal authorities when required by law or to protect our rights
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your usage of our website. You can control cookies through your browser settings and may opt-out of some cookies, but this may affect your experience on our website.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.
Your Choices
You may request access to, correction of, or deletion of your personal information.
You can disable cookies through your browser settings.
Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from someone under the age of 18, please contact us, and we will promptly remove such information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: overseas@wnagroup.co.uk
Phone: 7494 270 105
Contact Forms
On certain pages of our website we will ask you to provide us with certain information about yourself, which we
will handle in accordance with the United Kingdoms General Data Protection Regulation. We maintain strict
security standards and procedures with a view to preventing unauthorised access to your data. We use leading
technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the
security of your data. All Group companies, all our staff and whenever we hire third parties to provide support
services, are require to observe our privacy standards and to allow us to audit them for compliance.
Should you choose to contact us using a contact form on the website or an email link, none of the data that you
supply will be processed by any the third-party data processor without your explicit permission. Your personal
information will be stored securely within a database linked to this website. We will keep your information
confidential except where disclosure is required to place you in employment, or permitted by law (for example
Environmental Health or law enforcement agencies). Generally, we will only use your information within Care
First and our GDPR compliant partners.
We respect your privacy. Any personal information or sensitive personal information that you send to us using a
contact form on the website or an email, or email link or share with us face to face or by telephone/SMS will be
stored securely with restricted access. For the purpose of securing your employment we will need to make such
data available to GDPR compliant advisors and third parties providing services to the company and as required by
law.
On occasion and for the purpose of securing your employment we are required to share sensitive personal
information about you. When we do this we ensure that all data files and documents are protected and only
accessible by authorised personnel.
Your personal information will be kept securely and with restricted access by the company. You can request at
any time that personal information we have about you be deleted/destroyed.
Emails
We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government. If your email
service does not support TLS, you should be aware that any emails we send or receive may not be protected in
transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software.
Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the
law.
Telephone
As a matter of policy we may record inbound and outbound telephone calls. We do this for training purposes and because in some instances we may need to revisit information received or given during a conversation. Recordings are kept securely by a third-party, GDPR compliant, service provider and all calls are deleted after six months.
Access to personal information
WNA Solutions tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a subject access request. If we do hold information about you, we will:
give you a description of it
tell you why we are holding it
tell you who it could be disclosed to
let you have a copy of the information in an intelligible form
To make a request for any personal information we may hold, you need to put the request in writing addressing it
to the address provided below.
If you agree, we will try to deal with your request informally, for example by providing you with the specific
information you need over the telephone.
You also have the right to be forgotten and your consent can be withdrawn at any time. If you do withdraw
consent we will remove/delete any personal data we hold on you.
If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us via
the address below.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.